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FUELUP policies

Terms & Conditions

The terms that apply when browsing, using or purchasing from the FUELUP website.

Last updated: June 1, 2026

Welcome to FUELUP

These Terms & Conditions govern your use of the FUELUP website, including browsing, account access and purchases made through the website. By using the website, you agree to these terms and the policies linked in the footer.

The website is intended for personal, non-commercial use and information. If you do not agree with these terms, please do not use the website.

Changes to terms and policies

FUELUP may update, modify, add or remove portions of these terms or linked policies at any time. Changes are effective when posted to the website unless otherwise stated.

Your continued use of the website after changes are posted means you accept the updated terms and policies.

Eligibility

You must be competent to contract under applicable law. If you are under 18, you may use the website only under the supervision of a parent or legal guardian, or a parent or legal guardian may transact on your behalf.

If you browse or use the website on behalf of another person or organization, you represent that you have authority to bind that person or organization to these terms.

Accounts and guest checkout

You may place an order as a guest or through a customer account where the account flow is available. You are responsible for maintaining the confidentiality of your account access and for all activity under your account.

You agree to provide true, accurate and current information when requested, including contact, billing and shipping details required to process your order.

Orders, availability and acceptance

Product listings do not constitute an offer to sell. An order placed by you is an offer to purchase products under these terms at the price shown, including any delivery and other charges shown at checkout.

FUELUP may accept or reject an order for reasons including product unavailability, inaccurate pricing, product-description errors, payment issues or suspected misuse. If an order is cancelled after payment, eligible amounts will be refunded according to the applicable policy.

Before placing an order, please review product descriptions, ingredients, price, quantity, shipping details and all checkout information carefully.

Product descriptions and wellness information

We try to keep product descriptions, images, pricing and availability accurate, but errors or omissions may occur. Product images are indicative and the actual product may vary in packaging, size, color or presentation.

FUELUP products and website content are provided for general wellness information. They are not medical advice and are not intended to diagnose, treat, cure or prevent disease. For specific medical conditions, allergies, medication interactions or dietary concerns, consult a qualified professional before use.

Pricing and payment

Prices listed on the website are shown as configured in the store and may include applicable taxes where stated. Prices and availability may change without prior notice.

At checkout, you are responsible for verifying the total amount payable before placing an order. Online payments are processed through secure payment providers. FUELUP does not store full card numbers or CVV codes.

Shipping and delivery

Shipping options, costs and estimated delivery timelines are shown at checkout according to your delivery location and the current logistics setup.

Once an order is shipped, tracking details may be shared by email, SMS, account page or the relevant logistics provider. External circumstances such as carrier delays, weather, customs checks, stock issues or incorrect address details may affect delivery timing.

Cancellation, refunds and returns

Orders may be cancelled before dispatch where the order workflow allows. If an order has already been dispatched, contact customer support for assistance.

Returns, refunds, damaged products, missing items and incorrect orders are handled according to the Return and Cancellation Policy linked in the footer.

Intellectual property

The FUELUP name, logo, product names, website content, design marks, text, images, technology, processes and related materials are owned by or licensed to FUELUP.

You may not copy, modify, distribute, repost, sell, resell or commercially use website content or products without written permission, except for personal use permitted by these terms.

User conduct and website security

You must not upload, publish, transmit or share unlawful, harmful, defamatory, obscene, abusive, infringing or otherwise inappropriate content through the website or support channels.

You must not interfere with the website, violate website security, use automated scraping or attempt unauthorized access to accounts, systems, data or transactions.

Disclaimers and limitation of liability

The website is provided on an as-is and as-available basis. To the fullest extent permitted by law, FUELUP disclaims warranties that the website will be uninterrupted, error-free, secure or free from harmful components.

To the fullest extent permitted by applicable law, FUELUP will not be liable for indirect, incidental, consequential, punitive or special damages arising from use of the website, products, services, content or linked third-party websites.

Termination

These terms remain effective unless terminated by you or FUELUP. You may terminate them by discontinuing use of the website.

FUELUP may deny access, suspend or terminate account access or refuse service where these terms are violated or where required to protect the website, customers, the business or legal obligations.

Indemnity

You agree to defend, indemnify and hold harmless FUELUP and its team, directors, officers, partners, service providers and successors from claims, liabilities, damages, losses, costs and expenses arising from your breach of these terms, misuse of the website or violation of applicable law.

Governing law and contact

These terms should be aligned with the governing law, jurisdiction and registered business details of the final FUELUP legal entity before launch.

For questions about these terms, contact fuelupweb@gmail.com.